Measure What You Do
Every successful business that attracts good people is a fun place to work, and it gets things done. One of the reasons that this is the case is that results are celebrated and rewarded. The ‘good’ business makes sure that it has measures in place to mark milestones and achievements. The business performance management process is everyone’s responsibility.

Measures are written into the planning, in terms of key result areas, key performance indicators and benchmarks that make sense to the people who meet them.

When striving toward a vision of what the business can be, employees’ energy, achievement and motivation are all at high levels. This forward momentum is activated by having clear goals, responsibilities and measures clearly spelled out for everyone.

Good people love working in businesses that deliver tangible results for both the business itself and for them personally. Such environments reinforce their own dedication and allow them to feel like they are making a significant contribution. In turn, this creates high levels of personal satisfaction.